SMS Terms & Conditions
Effective Date: May 20, 2026
By opting in to receive SMS messages from Horizon Surplus Recovery, Inc., you agree to the following Terms & Conditions.
1. Program Description
Horizon Surplus Recovery, Inc. sends informational and account-related SMS messages to individuals who voluntarily opt in through our website forms or other consent methods.
Messages may include:
1) Case updates
2) Appointment reminders
3) Document requests
4) Claim notifications
5) Account-related communications
6) Service-related updates
Message frequency may vary based on your case activity and interaction with our services.
2. Opt-In Consent
By providing your mobile phone number and opting in to receive SMS communications, you expressly consent to receive text messages from Horizon Surplus Recovery, Inc..
Consent to receive SMS messages is not a condition of service or purchase.
3. Opt-Out Instructions
You may opt out of SMS communications at any time by replying:
STOP — to unsubscribe from SMS messages.
After submitting an opt-out request, you will receive a final confirmation message. You will no longer receive SMS messages from us unless you opt in again.
For assistance, reply:
HELP — for additional support.
You may also contact us at:
Email: [email protected]
4. Message & Data Rates
Message and data rates may apply.
Charges for text messages and data usage may be applied by your mobile carrier according to your wireless service plan. Please contact your wireless provider for additional details regarding your text or data plan.
5. Carrier Disclaimer
Mobile carriers are not liable for delayed, undelivered, or failed messages.
Delivery of SMS messages is subject to effective transmission by your mobile carrier and may be affected by factors outside our control.
6. Eligibility
You must be at least 18 years of age to participate in our SMS messaging program.
By opting in, you confirm that you meet this eligibility requirement.
7. Privacy Policy
Your privacy is important to us.
For information regarding how we collect, use, and protect your information, please review our Privacy Policy:
8. SMS Data Protection
SMS opt-in data, consent records, and mobile phone numbers will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.
Information sharing with subcontractors or service providers is permitted only as necessary to support business operations, including customer service, secure messaging services, and technical support.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
9. Changes to These Terms
We may update these SMS Terms & Conditions periodically to reflect operational, legal, or regulatory changes.
Updated versions will be posted on our website with a revised effective date.
Continued participation in our SMS program after updates constitutes acceptance of the revised Terms & Conditions.
10. Contact Information
If you have questions regarding these SMS Terms & Conditions, please contact:
Horizon Surplus Recovery, Inc.
Email: [email protected]
Website: Horizon Surplus Recovery
Our mission is simple yet impactful: to provide expert support and personalized solutions, ensuring every claim is filed successfully while giving our clients the knowledge and confidence to take control of their financial future. From navigating the complexities of the claim process to delivering fast, transparent results, we’re here to help you every step of the way.
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